Privacy Policy

Our privacy commitment to you.

Your privacy is very important to us and we are committed to upholding the highest standards in our handling of your personal information and the protection of your privacy. This Privacy Policy may be updated from time to time and any amended privacy policy will be displayed at www.bluesoft.com.au.

Your consent.

When you provide your personal information to BlueSoft, you are consenting to the use of your information by us for the purposes set out in this Policy and in accordance with our obligations under this Policy.

Collecting & using your information.

We may collect personal information such as names, email addresses, phone numbers, and company details when you interact with our website or software.

We may automatically collect information about your interactions with our website, including IP addresses, browser type, device information, and pages visited.

We may use "cookies" which collect anonymous online web traffic data and track the movements of web users, to understand which pages on our website have been visited and how often, as well as to administer our website, for research or for marketing purposes. Cookies do not record any personal information and are not used to identify you, but rather to identify your computer to our servers when you visit our website. Cookies cannot be programmed and cannot carry viruses however you can set your browser to refuse them.

We use your information to deliver our software services, respond to inquiries, and improve user experience.

We may utilise your information to send you information about any other relevant products or services we may have to offer to you. You can opt out at any time.

We analyze usage data to improve our website and software performance.

BlueSoft doesn't ordinarily return, respond to or store unsolicited personal information.

Storing your personal information.

Your information is stored on secure servers that are protected in controlled facilities and we take all reasonable steps to ensure that your information is protected from loss and unauthorised access, use, modification, or disclosure.

Privacy training is a mandatory requirement for our staff and representatives, and we take data breaches extremely seriously.

All third party entities which are required to access your personal information are bound by strict confidentiality agreements.

We will retain your personal information until it is no longer required to provide you with insurance services or meet any other legislative requirements. This means that we may need to retain some of your personal information after you have ceased to be our customer.

Updating your personal information.

Subject to the Privacy Act 1988 and subsequent amendments, and the exceptions therein, we will provide you with access to the information we hold about you. To access or change your personal information, you must first write to us and we must verify your identity before providing or changing any details. We have strict protocols and take care to prevent unauthorised access to, or disclosure of, your information. We reserve the right to charge a fee for the provision of information.

We strive to ensure that your personal information is accurate, up to date and complete. You should contact us as soon as possible if your personal information needs correction or has changed, especially contact information such as your address, telephone or email.

Subject to the above, we will change any incorrect personal information within 30 days of receiving eligible notification.

Questions or concerns.

If you have any questions, concerns or complaints regarding your privacy or the use of your information, please contact our Privacy Officer in the first instance:

BlueSoft contact details
T: 02 9210 7977 (Monday to Friday, 9am - 5pm AEST)
E: info@BlueSoft.com.au

We will endeavour to address your questions as quickly as possible.

Federal privacy laws.

BlueSoft acts in accordance with the Federal Government's Privacy Act 1988 (as amended by the Privacy Amendment (Private Sector) Act, 2001).

Definitions in the privacy policy.

"Our", "Us", and "We" refers to BlueSoft Pty Limited, ACN 635 160 468 and its subsidiary companies. "You" refers to our customers and prospective customers. It also refers generally to users of our website.